Delivery & Shipping costs
Delivery and shipping costs
We ship the orders with DHL / Deutsche Post AG. DHL will make up to two delivery attempts. If you are not present at both attempts, the package will be available for collection at the nearest post office for 7 working days. After that, the parcel will be returned to us. Avoid this by tracking your parcel, a tracking number will be emailed to you after dispatch. Orders from abroad under 1kg and a value of goods under 50€ can also be sent with the goods post (Deutsche Post). Orders with a value of goods over 50€ will be shipped with the DHL Premium rate. The shipment can be delivered by a local partner of DHL.
After receipt of payment, your order will be made ready for dispatch within 2 working days.
We also ship to DHL packing stations.
Shipping days are Monday - Friday (not Sundays or public holidays).
Shipping costs
1. within Germany flat rate 3,99 EUR for an order value below 40,00 EUR 6,99 for an order value below 80,00 EUR and free of shipping costs above 80,00 EUR as insured parcel (independent of the weight of the goods).
2. in zone 1 (EU) flat rate 16,00 EUR and for an order value over 250,00 EUR free shipping & insured.
3. in zone 2 (Europe without EU) flat rate 26,99 EUR and with an order value over 300,00 EUR free of shipping costs & insured.
4. worldwide (zone 3+4) flat rate 45,99 EUR and for an order value over 500,00 EUR free shipping & insured.
5. all prices are inclusive 19% VAT and plus shipping costs, depending on the place of delivery.
Zone 1 (EU) Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark (except Faroe Islands, Greenland), Estonia, Finland, France (except overseas territories and departments), Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands (except non-European territories), Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Zone 2 (Europe without EU) Andorra, Albania, Bosnia-Herzegovina, Faroe Islands (DK), Georgia, Gibraltar (GB), Great Britain, Greenland (DK), Iceland, Channel Islands Jersey & Guernsey (GB), Liechtenstein, Macedonia, Moldova (Republic), Montenegro (Republic), Norway, Russian Federation, San Marino, Switzerland, Serbia (Republic), Turkey, Ukraine, Vatican City, Belarus
Zone 3 Algeria, Armenia, Azerbaijan, Canada, Egypt, Israel, Jordan, Kazakhstan, Lebanon, Libya, Morocco, Palestinian Territories, Syria, Tunisia, USA
Zone 4 Japan, Australia, Taiwan, Hong Kong, South Korea, Singapore
Additional costsPlease note that for orders outside the European Community, customs duties may apply.
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